Business Name: Vertical Carousel

Website: verticalcarousel.com.au

1. Overview

Vertical Carousel is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect:

• Name, phone number, and email address
• Company name and business details
• Enquiry information relating to storage systems or services
• Website usage data (including cookies and analytics tools)

3. How We Collect Information

We collect information when you:

• Submit an enquiry form
• Contact us via phone or email
• Interact with our website

Information may also be collected automatically via:

• Cookies
• Analytics tools (such as Google Analytics)
• Advertising platforms

Information submitted through our website forms may be stored in secure third-party systems used to manage customer enquiries (such as CRM platforms).

4. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Recommend suitable storage solutions
• Manage and follow up on customer requests
• Improve website performance and user experience
• Send relevant communications where appropriate

5. Disclosure of Information

We may share your information with:

• Internal staff and authorised contractors
• Service providers (e.g. hosting, CRM systems, email platforms)
• Suppliers or partners where required to respond to your enquiry

We do not sell or rent your personal information.

6. Advertising & Tracking

We may use advertising tools (such as Google Ads and remarketing) to display relevant ads to users based on previous interactions with our website.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

8. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can disable cookies through your browser settings if preferred.

9. Access & Correction

You may request access to or correction of your personal information at any time by contacting us.

10. Contact

Vertical Carousel Australia +61 434 213 284